Billing

Billing Screen

  • To go to MyBusiness settings, click on the settings icon (cog) in the top right-hand corner.

    My Business
  • To open the Billing screen, click ‘Billing’ tab

    My Business - Billing 1

Renew Subscription

  • Click on ‘Renew Subscription’ in the ‘Billing’ Tab.

    My Business - Billing - Renew Subscription
  • Select your ‘Subscription Type’ and ‘Number of users’, then click ‘Place Order’

    My Business - Billing - Renew Place order

The order applies to the dates stated in the ‘New subscription period’. This means you can choose to renew a subscription in the future if you already have an active subscription. If you use automatic payments this can be ignored after the initial setup.

  • Once your order has been successfully processed, click ‘Close’

    My Business - Billing - Renew Success

Add Users

  • Click on ‘Add Users’ in the ‘Billing’ Tab.

    My Business - Billing - Add users
  • Fill in the ‘Additional Users’ field with how many users you want to add for the current period and in the future.

    My Business - Billing - Add users amount
  • If you are adding users over two payment periods, you will need to set the additional users value for both.

    My Business - Billing - Add users periods
  • Once your order has been successfully processed, click ‘Close’

    My Business - Billing - add users orders processed.

Automatic Payments

  • To set up automatic payments, click ‘Automatic Payments’ in the ‘Billing’ Tab.

    My Business - Billing - Automatic payments
  • Select the ‘Subscription Type’ and fill in ‘Number of Users’, click ‘Save’. Fill in your credit card details.

    My Business - Billing - Automatic payments save card



Updated on March 11, 2022

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